Small crew, wide stitches.

Everyone listed here answers through the shared Merivale desk first so visitors get one calm entry point rather than a chain of forwards—pretty standard Kiwi courtesy, we reckon.

Hine Parata

Layout steward

Keeps the slot builder’s default lengths aligned with feedback from facilitators. Prefers pencil sketches before any interface tweak ships.

Leo van Rijn

Documentation weaver

Writes the plain-language guides for exports, consent banners, and classroom setups. Maintains the changelog you can paste into council procurement forms.

Soraya Malik

Studio host

Unlocks the side entrance, sets chairs in a semicircle, and runs first-time walkthroughs on the large display. Leaves printed QR codes for Wi-Fi without tracking parameters.

Noa Tāwhai

Infrastructure thread

Monitors uptime, backups, and TLS renewals. Does not appear on sales calls; reaches out only when maintenance windows affect your calendar sync.

First touch
You ring or email the desk; we book a slot that respects school pickup times where needed.
Walk-in
Studio host greets you, checks accessibility requests, and runs the large-screen tour.
Follow-up
Documentation weaver sends plain PDFs or CSV samples—whatever your organisation archives best.

Roles evolve; this page updates when responsibilities shift. Request the latest org chart through contact if your institution keeps printed records.